Privacy Policy

Effective Date: 18/06/2025

At Creative Paper Tasmania, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase from us.

1. Information We Collect
We collect personal information that you provide to us when you visit our website, create an account, make a purchase, or sign up for our newsletter. This information may include:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, payment information (credit card or PayPal information), and any other information you voluntarily provide.
Non-personal Identification Information: Browser type, device information, IP address, and website usage data (such as pages viewed and the time spent on the site). This helps us analyse trends and improve our website.

2. How We Use Your Information
We may use the information we collect in the following ways:

To Process Transactions: To complete your orders, fulfil your purchases, and communicate with you about your orders.
To Improve Customer Service: To provide you with customer support and respond to your inquiries.
To Improve Our Website: To enhance and personalize your experience on our website, and improve the quality and functionality of our services.
To Send Marketing Communications: If you have opted-in, we may send you promotional emails about new products, special offers, or other information we think you will find interesting. You can unsubscribe from these emails at any time.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information during transmission, such as credit card details.
Access Control: Access to your personal information is restricted to authorized personnel only.
Data Retention: We only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser settings, but please note that disabling cookies may affect your ability to use some features of our website.

5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

Payment Processing: To securely process payments through payment gateways (e.g., PayPal, Square).
Shipping and Delivery: To fulfil and ship your orders through carriers like Australia Post, or other delivery services.

6. Your Rights and Choices
You have the right to:

Access and Update Your Information: You can review, correct, or update your personal information by logging into your account or contacting us.
Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the unsubscribe link in the email or contacting us directly.
Request Deletion of Your Information: You can request that we delete your personal information, subject to certain legal limitations.

7. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete such information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at:

Creative Paper Tasmania
26 Shekleton Road Wynyard, Tasmania 7325
darren@creativepaper.com.au
0408 398 187

This Privacy Policy is intended to provide transparency about the collection and use of your personal data. It is recommended that you consult with a legal professional to ensure that it meets all relevant laws and regulations, particularly regarding data protection and privacy in your jurisdiction.